Last updated: January 2025

1. Introduction

ModusIQ ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Data Controller

ModusIQ is the data controller responsible for your personal data. If you have questions about this Privacy Policy or our data practices, please contact us at: support@modusiq.io

3. Information We Collect

Information you provide to us:

Contact information (name, email address) when you use our contact form
Account information when you create an account
Communication data when you contact us

Information collected automatically:

Usage data (pages visited, time spent, clicks)
Device information (browser type, operating system)
IP address (anonymized)
Cookies and similar technologies (with your consent)

4. Legal Basis for Processing

We process your personal data based on:

Consent: For analytics cookies and marketing communications
Contract: To provide our services to you
Legitimate interest: To improve our services and ensure security
Legal obligation: To comply with applicable laws

5. How We Use Your Information

To provide and maintain our services
To respond to your inquiries and support requests
To analyze and improve our website and services
To send important updates about our services
To comply with legal obligations

6. Data Sharing and Transfers

We may share your information with:

Service providers: Who help us operate our services (e.g., hosting, analytics)
Legal authorities: When required by law or to protect our rights

When we transfer data outside the EU/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

7. Your Rights Under GDPR

You have the right to:

Access: Request a copy of your personal data
Rectification: Request correction of inaccurate data
Erasure: Request deletion of your data ("right to be forgotten")
Restriction: Request restriction of processing
Portability: Receive your data in a structured, machine-readable format
Object: Object to processing based on legitimate interest
Withdraw consent: Withdraw your consent at any time

To exercise these rights, please contact us at support@modusiq.io

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When data is no longer needed, we will securely delete or anonymize it.

9. Cookies

We use cookies and similar technologies. For detailed information about the cookies we use and how you can manage your preferences, please see our Cookie Policy.

10. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with a supervisory authority. In Sweden, this is the Swedish Authority for Privacy Protection (IMY).

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@modusiq.io